Feel Hut focuses on customer satisfaction and supports exchanges for eligible products.
Exchange eligibility
Exchange requests should be raised within 7 days of receiving the product. The item should be unused, unworn and returned with original packaging, tags and accessories intact.
Allowed exchange reasons
Eligible exchange reasons may include size issue, color issue, defective item or damaged product received.
Condition check
Products are inspected before an exchange is approved. Items showing signs of use, damage caused after delivery or missing packaging may not qualify.
How to request support
Contact Feel Hut support with your order details, product photos where needed and a short explanation of the issue.